No fluff. No hot takes for LinkedIn. Frameworks and data for agency operators making real decisions about AI, scale, and the future of services.
Accenture Song runs on $19B in revenue and 100,000+ people. IDEO sells strategy it can't execute. ThoughtWorks bills T&M while burning your trust. The math on the old model is broken — here's what replaces it.
Read the thesisMost agency operators think they know their margins. They're wrong by 40%. A breakdown of hidden costs, churn multipliers, and the economics of replacing people with agents.
In progress